Sales Associate / Customer Service Representative

$30,160 - $31,200/Yr

Drybar Shops - Grapevine, TX

Part-time,Full-time - Entry Level

Grapevine, TX

About the position

The Sales Associate / Customer Service Representative at Drybar is responsible for providing exceptional customer service in a fast-paced retail environment focused on blowouts. The role emphasizes sales and customer interaction, ensuring clients receive a high-quality experience while promoting retail products and services.

Responsibilities

• Provide excellent customer service to clients.
• Assist customers with product selection and sales.
• Operate Point of Sale (POS) systems efficiently.
• Maintain a professional demeanor under pressure.
• Multitask effectively in a fast-paced environment.
• Promote membership sales and retail products.

Requirements

• 1+ years' experience in a fast-paced, customer service-centric environment.
• High school diploma or equivalent.
• Ability to work evenings from Sunday to Thursday.
• Previous experience with Point of Sale Systems preferred.
• Excellent problem-solving and troubleshooting skills.
• Ability to stand and/or walk for 6-8 hour shifts.

Nice-to-haves

• Previous salon/spa experience preferred but not required.

Benefits

• Competitive compensation plan with potential earnings of $14.50 - $15+ per hour based on performance.
• Paid Time Off, vacation, and sick leave.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on all retail products.
• Clear career path for professional growth.
• Ongoing training.