Sales Associate/Customer Service

$27,040 - $27,040/Yr

Woodman's Artisan Bakery - Nashua, NH

Full-time - Entry Level

Nashua, NH

About the position

We are seeking a Customer Service Representative to join our team at Woodman's Artisan Bakery. The ideal candidate will have a passion for providing exceptional customer service and possess strong communication skills. This role involves assisting customers with inquiries, resolving issues, and promoting products, ensuring a positive experience for all customers.

Responsibilities

• Respond to customer inquiries via phone and in-person
• Provide information about products and services
• Process orders, returns, and exchanges
• Resolve customer complaints in a professional manner
• Maintain a positive, empathetic, and professional attitude towards customers at all times
• Collaborate with sales team to meet customer needs

Requirements

• Previous experience in customer service or retail sales
• Strong communication skills and the ability to effectively communicate with customers
• Excellent time management skills
• Proficiency in technology is a plus
• Knowledge of retail math for transactions and inventory management
• Familiarity with technology sales and wireless products
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Benefits

• Employee discount
• Flexible schedule