Sales Associate/Customer Service

$38,251 - $62,400/Yr

Instant Beauty Cosmetics - Sunrise, FL

Part-time,Full-time - Entry Level

Sunrise, FL

About the position

We are seeking a Friendly, Persistent, Self-Motivated, Energetic, Focused, Ambitious, and Detail-Oriented Customer Service Representative to join our dynamic retail team in the Cosmetics and Creams Industry. This role involves interacting with customers and providing exceptional service to ensure customer satisfaction and loyalty, with a strong focus on driving sales and increasing customer loyalty.

Responsibilities

• Greet and assist customers, answering questions and addressing concerns in a professional and courteous manner
• Operate a cash register accurately and efficiently, handling cash and credit transactions with ease
• Maintain a clean and organized store environment, including stocking shelves and managing inventory
• Provide exceptional customer service, ensuring that customers are satisfied with their shopping experience
• Upsell and cross-sell products to increase sales and improve customer satisfaction
• Achieve sales goals and maintain a positive store environment
• Utilize basic math skills to handle cash and credit transactions accurately
• Communicate effectively with customers, colleagues, and management to ensure seamless communication and customer service
• Sell products and services to customers, using sales techniques to meet sales goals
• Manage and maintain a high level of customer satisfaction, ensuring that customers are happy with their shopping experience

Requirements

• Experience in Cosmetics & Creams retail sales and customer service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Basic math skills
• Ability to lift and move stock and equipment
• Strong customer service skills with a focus on driving sales and improving customer satisfaction
• Ability to work flexible hours, including evenings and weekends
• Experience with cash registers and basic math skills
• Strong sales skills with the ability to upsell and cross-sell products
• Ability to work effectively with a team and take direction from management
• High school diploma or equivalent required

Nice-to-haves

• Experience with beauty products sales is a plus
• Retail sales experience is a plus
• Knowledge of retail sales techniques and strategies is a plus
• Spanish language skills are preferred
• Driver's License is preferred
• Cosmetology License is preferred

Benefits

• Employee discount
• Flexible schedule
• Bonus opportunities
• Commission only
• Commission pay
• Uncapped commission