SALES ASSOCIATE (FLEX/HALSEY MINI-MART)

Navy Exchange Service Command - Honolulu, HI

Full-time - Entry Level

Honolulu, HI

General Merchandise Retailers

About the position

The Sales Associate at the Halsey Mini-Mart is responsible for providing exceptional customer service and promoting the company's brand and products. This role involves engaging with customers, assisting them in recognizing their needs, and ensuring a positive shopping experience. The associate will maintain store organization, handle sales transactions, and manage inventory while adhering to a flexible work schedule that may include various hours, including weekends and holidays.

Responsibilities

• Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about promotions and events.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and organization.
• Cross-sell products and suggest items based on customer needs.
• Upsell products and learn about product features and trends.
• Process transactions using a Point-of-Sales system, including cash handling.
• Complete inventory processes and ensure merchandise is accurately ticketed.
• Adhere to assigned work schedule and complete work assignments.

Requirements

• Basic knowledge of products and merchandise.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents.
• Basic math skills for handling transactions.
• Ability to multi-task and remain flexible to business needs.
• Ability to work as part of a team and take initiative.

Nice-to-haves

• Retail experience preferred but not required.
• High school graduate or equivalent preferred.