Sales Associate - Footwear

$33,280 - $52,000/Yr

Vivaia - New York, NY

Part-time,Full-time - Entry Level

New York, NY

About the position

The Sales Associate at VIVAIA is a customer service specialist responsible for exceeding customer expectations in a retail environment. This role involves engaging with customers, providing expert product knowledge, and ensuring a positive shopping experience. The position is available for both full-time and part-time opportunities at the new store location in New York, anticipated to open in November 2024.

Responsibilities

• Greeting customers warmly and engaging them in a friendly and professional manner to create a welcoming atmosphere.
• Providing expert product knowledge and advice to customers, answering their questions, and addressing their concerns or needs.
• Assisting customers in finding suitable shoe styles and sizes, offering personalized recommendations, and ensuring they leave the store satisfied with their purchase.
• Maintaining a clean, organized, and visually appealing store environment, including arranging shelves, tidying shoe boxes and display areas, and ensuring accurate product labeling.
• Acting as cashier when required by following cashier protocol.
• Familiarizing yourself with the product knowledge of the shoes being sold to provide accurate and detailed product knowledge to customers.
• Assisting with inventory management, including receiving and organizing merchandise, conducting stock checks, and replenishing and transferring stock as needed.
• Flexibility to adapt to work schedules and workloads, including weekends, holidays, and busy shopping seasons.
• Following all company policy and procedures & notifying management of any infractions.
• Assisting with special projects as assigned by management.

Requirements

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends.

Benefits

• Employee discount
• Flexible schedule