Sales Associate - Full Time

Belk Stores Of Virginia - Winchester, VA

Full-time - Entry Level

Winchester, VA

About the position

At Belk, we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Your role will involve driving sales through the execution of customer-facing merchandising standards throughout the store. You will ensure that new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consist of Sales Associates and Guest Experience or Guest Services Associate roles in select stores. Your responsibilities will include providing excellent customer service by proactively greeting and engaging customers warmly and with a smile. You will demonstrate initiative by meeting or exceeding solicitation goals for the Belk credit Rewards program and clientele goals, where applicable. Understanding the store assortment for your assigned department, in addition to inventory available at other stores and on belk.com, will be crucial. Focusing on results is key; you will meet or exceed personal sales per hour goals, increase units sold per transaction by recommending products to customers, and identify and reduce shrinkage in your area. You will work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks, maintain floor and stock areas consistent with store standards, and follow procedures for all systems including counts, markdowns, and inventory control. You will also comply with policies and procedures in the associate handbook and accept additional duties or share responsibilities as requested by the Sales Team Manager. Assisting Operations teams with all non-sell duties as assigned by the Sales Team Manager will also be part of your role.

Responsibilities

• Drive store sales and metrics through excellent customer service.
• Execute customer-facing merchandising standards throughout the store.
• Ensure new receipts are merchandised to align with the brand and appeal to customers.
• Proactively greet and engage customers warmly and with a smile.
• Meet or exceed solicitation goals for the Belk credit Rewards program.
• Meet or exceed clientele goals, where applicable.
• Understand store assortment for assigned department and inventory available at other stores and on belk.com.
• Meet or exceed personal sales per hour goals.
• Increase units sold per transaction by recommending products to customers.
• Identify and reduce shrinkage in area.
• Work professionally and pleasantly with co-workers, customers, and managers.
• Maintain floor and stock areas consistent with store standards.
• Follow procedures for all systems including counts, markdowns, and inventory control.
• Comply with policies and procedures in the associate handbook.
• Accept additional duties or share responsibilities as requested by Sales Team Manager.
• Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Requirements

• No education requirement.
• Experience in retail preferred.
• Excellent communication skills.
• Ability to use and learn industry technology preferred.

Benefits

• Positive, inclusive, vibrant, and fast-paced work environment.
• Access to tools and resources necessary to be effective in the job.
• Opportunities to meet with senior leadership.
• Commitment to diversity and inclusion in the workplace.