Belk Stores Of Virginia - Winchester, VA
posted 2 months ago
At Belk, we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Your role will involve driving sales through the execution of customer-facing merchandising standards throughout the store. You will ensure that new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consist of Sales Associates and Guest Experience or Guest Services Associate roles in select stores. Your responsibilities will include providing excellent customer service by proactively greeting and engaging customers warmly and with a smile. You will demonstrate initiative by meeting or exceeding solicitation goals for the Belk credit Rewards program and clientele goals, where applicable. Understanding the store assortment for your assigned department, in addition to inventory available at other stores and on belk.com, will be crucial. Focusing on results is key; you will meet or exceed personal sales per hour goals, increase units sold per transaction by recommending products to customers, and identify and reduce shrinkage in your area. You will work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks, maintain floor and stock areas consistent with store standards, and follow procedures for all systems including counts, markdowns, and inventory control. You will also comply with policies and procedures in the associate handbook and accept additional duties or share responsibilities as requested by the Sales Team Manager. Assisting Operations teams with all non-sell duties as assigned by the Sales Team Manager will also be part of your role.