Williams-Sonoma - Seattle, WA

posted 5 days ago

Part-time - Entry Level
Seattle, WA
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Sales Associate position at Pottery Barn is a seasonal role focused on providing exceptional customer service in a fast-paced retail environment. The associate will engage with customers, assist with various services, and maintain store standards while achieving sales goals.

Responsibilities

  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
  • Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
  • Comply with all Company policies and procedures

Requirements

  • High school diploma or equivalent preferred
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 lbs.

Nice-to-haves

  • Ability to thrive in an entrepreneurial environment
  • Experience in exceeding selling goals
  • Ability to work independently and manage time effectively

Benefits

  • Competitive compensation package including pay and benefits
  • Generous discount on all Williams-Sonoma, Inc. brands
  • 401(k) plan and other investment opportunities
  • Wellness program that supports physical, financial, and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
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