Signet Jewelers - Roanoke, VA

posted 12 days ago

Part-time,Full-time - Entry Level
Roanoke, VA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Associate / Jewelry Consultant at Kay Jewelers is responsible for providing exceptional customer service and creating a welcoming environment for customers. This role involves engaging with customers to understand their needs, presenting merchandise, and achieving sales goals while contributing to a culture that celebrates love and special moments.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information regarding features and benefits of products.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.

Requirements

  • Strong customer service skills.
  • Sales experience in retail or jewelry.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Nice-to-haves

  • Experience in jewelry sales or retail environment.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision and prescription insurance for full-time team members.
  • 401(k) plan.
  • Paid Time Off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training programs including Associate Training System and Management Training System.
  • Merchandise discounts.
  • Incentive trips and contests.
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