The Salvation Army - Costa Mesa, CA

posted 3 months ago

Part-time - Entry Level
Costa Mesa, CA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is dedicated to assisting men and women in their journey through a no-fee rehabilitation program. The organization relies heavily on the commitment and hard work of its employees to maintain and enhance the effectiveness of its programs. As a Sales Associate/Material Handler at the Costa Mesa Store, you will play a vital role in supporting the Adult Rehabilitation Program while promoting a positive shopping and donor experience. This position is an opportunity to develop customer service, problem-solving, and teamwork skills while contributing to the success of the program and its participants. In this role, you will be responsible for ensuring that all customers and donors receive a warm greeting and prompt assistance. You will stock priced items for merchandising on the sales floor and assist in maintaining a clean, neat, and organized store and donation area. Following all POS and cash register policies in accordance with TSA policies and procedures is essential, as is maintaining safety and compliance standards. You will also be required to attend monthly store meetings and accurately receive, unload, and stock incoming inventory items. Quality assurance is a key aspect of your responsibilities, which includes inspecting products for defects and damages. Additionally, you will assist donors in removing donated items from their vehicles and provide receipts. Sorting and separating donated materials into the proper containers and stacking them as instructed by management will also be part of your duties. This position may involve performing other written or verbal tasks as assigned by management, making it a dynamic and engaging role within the retail team.

Responsibilities

  • Ensuring all Customers and Donors needs are met by a genuine greeting and giving prompt, and courteous assistance.
  • Stocking priced items ready to be merchandised on the sales floor.
  • Assisting in the maintenance of the store and donation area, to keep it clean, neat, and organized.
  • Performing cleaning duties as assigned by Management.
  • Following all POS/Cash Register Policies in accordance with TSA Policies and Procedures.
  • Maintaining safety and compliance standards.
  • Attending required Monthly Store Meetings.
  • Receiving, unloading, and stocking incoming inventory items accurately and efficiently.
  • Providing Quality Assurance by inspecting products for defects and damages.
  • Courteously assisting the donor in the removal of all donated items from the donor's vehicle and providing receipts.
  • Separating and sorting all donated material into the proper containers, and properly stacking material as instructed by Management.
  • Performing other written and/or verbal duties as may be assigned by Management.

Requirements

  • High School diploma/GED preferred.
  • Must be able to accurately handle POS/Cash Register operations and cash transactions.
  • Must pass background check, which will include Criminal History and Sex Offender Registry.
  • Ability to communicate effectively with management, fellow store employees, customers, and donors.

Benefits

  • Opportunity for career growth
  • Paid time off
  • Employee Stores Discounts
  • Great Work Perks Discounts (amusement parks, museums, services, and more!)
  • AFLAC Insurance
  • Employee Assistance Program (EAP)
  • Employee Referral Bonuses
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