Sales Associate - Natick Mall

J. Jill - Natick, MA

Part-time - Entry Level

Natick, MA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Associate at J.Jill plays a crucial role in delivering exceptional customer service and building lasting relationships with customers. This position focuses on achieving sales goals while providing personalized assistance to help customers create versatile wardrobes. The Sales Associate is also responsible for maintaining visual merchandising standards and contributing to the overall operational excellence of the store.

Responsibilities

• Achieve individual and team sales and productivity performance goals.
• Greet customers promptly and genuinely, and re-engage appropriately.
• Build customer loyalty by creating genuine connections with customers.
• Conduct company-sponsored outreach to acquire new customers and increase shopping visits.
• Guide customers to looks that flatter and assist in building wardrobes.
• Provide helpful service and advice, suggesting layering and accessorizing options.
• Stay updated on J. Jill product features, colors, fabrics, fit, styles, and care.
• Assist with floor set execution and ongoing re-merchandising of the store.
• Maintain excellent visual standards and replenish the sales floor according to minimum product level standards.
• Participate in all operational functions including marketing, product processing, replenishment, markdowns, promotions, store cleanliness, and backroom organization.

Requirements

• Previous work experience in a retail environment, preferably in women's specialty retail.
• Technical experience with point of sale systems.
• Strong connections within the community are preferred.
• Passionate about fashion and the J. Jill brand, with continuous engagement.
• Excellent communication skills.
• Proven sales and customer service skills.
• Strong style, merchandising, and wardrobing skills.