Pacific Sunwear Of California - Escondido, CA

posted 20 days ago

Part-time - Entry Level
Escondido, CA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Associate at Pacsun is responsible for generating sales by showcasing a passion for products, brands, fashion, and trends. This role involves executing tasks assigned by the leadership team and providing an exceptional customer experience as a positive member of the store team.

Responsibilities

  • Delivers an engaging, positive, and authentic customer experience with all customers.
  • Focuses on full-price selling while maintaining awareness of product value and promotions.
  • Handles customer situations in compliance with policy and procedures, attempting to 'solve for yes' and partnering with leadership for escalated issues.
  • Completes all assigned tasks in a timely and efficient manner.
  • Executes all visual directives and maintains visual standards set by the company and management team.
  • Supports high standards of organization and cleanliness, promoting a safe working and shopping environment.
  • Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide, and Safety Program.
  • Complies with all Loss Prevention policies and communicates violations to the leadership team or via the Silent Witness Hotline.
  • Shares feedback from customers with the leadership team to improve the overall customer experience.
  • Actively participates in all company and store contests and events.
  • Stays current on all financial goals and priorities.
  • Supports the leadership team in achieving all sales and operational goals.
  • Supports and executes all digital sales strategies including ship from store and BOPIS within the store.
  • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion, and trends.
  • Contributes to a positive working environment by consistently exhibiting core value behaviors.
  • Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines.
  • Demonstrates willingness, aptitude, and initiative to learn about products, brands, fashion, and trends.
  • Strives to improve individual performance while working as a productive member of the team.

Requirements

  • Passion for product, brands, fashion, and trends.
  • High School Diploma or equivalent preferred.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficient in math and possesses strong computer skills.

Benefits

  • $1,000 referral incentive program
  • Generous associate discount of 30-50% off merchandise online and in-stores
  • Immediate 100% vested 401K contributions and employer match
  • Calm Premium access for all employees
  • Employee perks throughout the year
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