Sales Associate - Optical

National Vision - North, SC

Full-time - Entry Level

North, SC

Health and Personal Care Retailers

About the position

The Sales Associate - Optical position at America's Best involves selling, fitting, and dispensing eyewear to customers while meeting sales objectives and adhering to company standards. The role emphasizes fostering an inclusive environment and providing excellent customer service, including educating clients on eyewear care and maintaining accurate patient records.

Responsibilities

• Sell, fit, and dispense eyewear to customers.
• Meet National Vision's sales and company objectives.
• Adhere to National Vision's Code of Conduct.
• Foster an inclusive and respectful environment for associates and customers.
• Assist with dispensing eyeglasses and contact lenses as permitted by state law.
• Perform insertion and removal training of contact lenses to customers as permitted by state law.
• Educate clients on proper eyeglass and contact lens care.
• Maintain accurate and organized patient records.
• Notify customers when orders are ready or of any delays.
• Assist customers with selecting eyewear and recommending appropriate products.
• Answer, screen, and forward incoming phone calls according to National Vision protocol.
• Maintain cleanliness of all equipment, workstations, and the overall facility based on safety protocols.
• Ensure inventory control and loss prevention procedures are followed.
• Maintain visual merchandising according to Brand and Company Standards.

Requirements

• 1+ years related experience or training in retail/customer service preferred.
• Strong selling skills aimed at meeting store and self-sales targets.
• Ability to give instruction in a clear and concise manner to customers.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.
• High School Diploma or equivalent required.

Nice-to-haves

• Bilingual abilities preferred.

Benefits

• Competitive compensation including bonus potential.
• Comprehensive benefits package including health and dental insurance.
• 401k retirement savings with company match.
• Flex spending account.
• Paid personal time off.
• Paid company holidays.
• Parental leave.
• Employee eyewear discount.