About the position
At Bath & Body Works, we are dedicated to creating a diverse, equitable, and inclusive culture that focuses on delivering exceptional fragrances and experiences to our customers. As a Sales Associate, you will be the face of our brand, responsible for understanding our customers' needs and helping them find the best products for themselves and others. Our associates are committed to providing exceptional and consistent customer experiences that positively impact sales growth in their store, while also contributing to a positive, high-energy environment. In this role, you will engage with customers to build a highly satisfied and loyal customer base. This involves uncovering customer needs, making product recommendations, and gathering customer information to support continued engagement. You will also support product replenishment activities to ensure the store remains full and abundant, assist with floorset execution, window changes, visual presentation, and marketing placement as needed. Maintaining our values, policies, and procedures is essential to this role, as is thriving in a customer-first retail environment. We are looking for individuals who can demonstrate sales and customer service results in a fast-paced environment. You should be available for varied weekly shifts, including weekends, closing, and peak periods. Effective communication skills, openness to feedback, and the ability to adapt quickly are crucial for success in this position.
Responsibilities
- Deliver exceptional in-store shopping experiences
- Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagement
- Support product replenishment activities that keep the store full and abundant
- Assist with floorset execution, window changes, visual presentation and marketing placement as needed
- Maintain our values, policies and procedures
Requirements
- Thrives in a customer first based retail environment
- Demonstrated sales and customer service results in a fast-paced environment
- Availability for varied weekly shifts including weekend, closing and peak periods
- Effective communication skills, being open to feedback and the ability to adapt quickly
Benefits
- On-demand access to your earned wages through DailyPay
- 40% merchandise discount and free product
- No-cost mental health and wellbeing support through our Employee Assistance Program
- Flexible scheduling that fits your lifestyle
