Sales Associate, Part-Time - Studio City

Reformation - Los Angeles, CA

Part-time - Entry Level

Los Angeles, CA

Fishing, Hunting and Trapping

About the position

The Sales Associate position at Reformation is a part-time role focused on delivering exceptional customer service while promoting sustainable fashion. The associate will engage with customers, meet sales goals, and contribute to a positive in-store experience that aligns with the brand's values of sustainability and innovation.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Act as a brand ambassador by embodying brand values and engaging customers on the brand's sustainability stories.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Ensure consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share deep knowledge about products with genuine enthusiasm.
• Communicate product feedback based on customer feedback to improve products and merchandising.
• Help ensure that the store environment is inspiring and products are easily accessible.
• Reflect the core values and culture of Reformation in all efforts.
• Maintain a professional, healthy, and productive work environment.

Requirements

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self-motivation for work and career.
• Available to work a minimum of 20 hours per week.
• Available to work a minimum of 3 days per week, including weekends.
• Able to work a flexible schedule (days, nights, weekends, & holidays if required).