Sales Associate (Part Time)

United States Navy - Philadelphia, PA

Part-time - Entry Level

Philadelphia, PA

National Security and International Affairs

About the position

The Sales Associate position at Navy Exchange is a part-time role focused on providing exceptional customer service and promoting the company's brand. The associate will engage with customers, assist them in recognizing their needs for products and services, and maintain a positive store environment. This role requires a proactive approach to customer interaction, effective communication skills, and the ability to learn about the products offered.

Responsibilities

• Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about promotions and events.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and organization.
• Cross-sell products and understand the store layout.
• Make suggestions based on customer needs and current trends.
• Upsell products and provide product knowledge.
• Process transactions using a Point-of-Sales system and handle cash accurately.
• Complete inventory processes and ensure merchandise is properly checked in.
• Adhere to assigned work schedule and complete work assignments.

Requirements

• Basic knowledge of products and merchandise.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents.
• Basic math skills for handling transactions.
• Ability to multi-task and work as part of a team.

Nice-to-haves

• Retail experience preferred but not required.
• High school graduate or equivalent preferred.

Benefits

• Flexible scheduling for part-time work.
• Opportunity to gain retail experience.