Sales Associate- Part Time

Kirkland's - Overland Park, KS

Part-time - Entry Level

Overland Park, KS

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Sales Associate position at Kirkland's is a part-time role focused on delivering exceptional customer service and supporting various operational tasks within the store. The Sales Associate is responsible for driving sales growth by engaging with customers, assisting with merchandising, and maintaining a positive shopping environment. This role requires flexibility to adapt to different responsibilities, including selling, cashiering, and inventory management, while always prioritizing customer satisfaction.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience.
• Actively engages with all customers modeling exceptional selling behaviors.
• Greets every customer with enthusiasm, maintaining a positive attitude at all times.
• Proactively engages with customers, reads cues and responds appropriately.
• Educates each customer on loyalty programs, current promotions, and merchandise assortment to support building the basket.
• Supports the company's branding by treating all customers and co-workers with respect and professionalism.
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the receipt of all merchandise in a safe, timely, and efficient manner.
• Maintains an efficient and organized sales floor and stockroom.
• Maintains merchandise presentation, pricing, and accuracy of inventory levels.
• Champions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit.
• May perform other duties as necessary.

Requirements

• Energetic, people and results-oriented, competitive with a drive to succeed.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays, and evenings.
• Ability to read and interpret company directives, handbook, and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Ability to work independently as well as part of a team.
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product.
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags.
• Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers.
• Must be able to frequently communicate with customers in person, electronically, and telephonically.
• Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor.
• Must be able to operate a Point of Sale system, registers, and hand-held devices efficiently and accurately.