Sales Associate - PT

Paper Source - Cambridge, MA

Part-time - Entry Level

Cambridge, MA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sales Associate position is a part-time role focused on delivering exceptional customer service in a retail environment. The associate is responsible for creating an engaging shopping experience, assisting customers with product selections, and maintaining a vibrant store presentation. This role emphasizes the importance of customer interaction, product knowledge, and teamwork to ensure a welcoming atmosphere for shoppers.

Responsibilities

• Create a welcoming environment by engaging with customers through friendly and genuine service.
• Ask open-ended questions and use product knowledge to make thoughtful recommendations while actively selling.
• Support store visual merchandising and replenishment standards to maintain a neat and inviting presentation.
• Leverage key campaigns and services, such as new item launches and promotions, to enhance customer experience.
• Utilize training and communication tools to continuously educate oneself on products and services.
• Adhere to inventory and loss prevention standards to protect company assets.
• Perform physical activities on the selling floor, including prolonged standing, bending, lifting, and climbing.

Requirements

• Demonstrate a passion for genuinely helping people and a desire to learn about products.
• Ability to communicate clearly and respectfully.
• Positive and can-do attitude.
• Enjoy working with people and engaging with others.
• Energized by working in an ever-changing environment.
• Strong listening skills and problem-solving ability.