Sales Associate / Sales Tech Jewelry Part Time NF01/NF02 (Progressive Position)

Navy Exchange Service Command - Oak Harbor, WA

Part-time - Entry Level

Oak Harbor, WA

General Merchandise Retailers

About the position

The Sales Associate / Sales Tech Jewelry position at the Navy Exchange is a part-time role focused on providing exceptional customer service and promoting jewelry products. This progressive position allows for advancement from Sales Associate to Sales Technician based on performance and qualifications. The role involves engaging with customers, maintaining store organization, and utilizing sales techniques to enhance customer experience and drive sales.

Responsibilities

• Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about promotions and offers.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and organization.
• Cross-sell products and understand store layout.
• Make suggestions based on customer needs and current promotions.
• Upsell products and learn about product features and trends.
• Process transactions using a Point-of-Sales system and handle cash accurately.
• Complete inventory processes and ensure merchandise is properly checked in.
• Adhere to assigned work schedule and complete work assignments accurately.

Requirements

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read and interpret instructional documents.
• Basic math skills for handling transactions.
• Ability to multi-task and work as part of a team.
• Ability to work independently with minimal supervision.

Nice-to-haves

• Experience in fine jewelry sales.
• Knowledge of precious and semi-precious stones and metals.

Benefits

• Competitive pay based on experience.
• Opportunities for career advancement within the organization.