Sales Associate, Seasonal, Tanger Outlet Lancaster - Pottery Barn Outlet

Williams-Sonoma • Lancaster, PA

409d

About The Position

As a Sales Associate at Pottery Barn Outlet, you will provide customers with an exceptional shopping experience through excellent customer service and effective selling techniques. This role involves maintaining product knowledge, assisting with various customer services, and ensuring the store's visual presentation and cleanliness.

Requirements

• High school diploma or equivalent preferred
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Nice To Haves

• Ability to thrive in an entrepreneurial environment
• Experience in exceeding selling goals
• Ability to work independently and manage time effectively

Responsibilities

• Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals
• Maintain knowledge of current sales and promotions
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
• Uphold store maintenance and cleanliness standards
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: High school or GED