Chico's FAS - Lexington, KY

posted 10 days ago

Part-time - Entry Level
Lexington, KY
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Associate at Soma is responsible for fostering a customer-centric sales culture while supporting management in achieving sales goals. This role emphasizes delivering exceptional customer experiences, maintaining store standards, and promoting a collaborative team environment. The Sales Associate will engage with customers, assist with merchandise selection, and ensure operational excellence within the store.

Responsibilities

  • Meets company sales goals by utilizing sales techniques and communicating product knowledge to customers.
  • Maintains knowledge of current sales and promotions; ensures pricing and visual standards are upheld.
  • Participates in visual directives including monthly store sets and zone maintenance.
  • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards.
  • Ensures prompt resolution of customer concerns and a fast register experience.
  • Reinforces buying decisions at checkout and achieves add-on goals including gift card sales.
  • Signs up clients for the reward program and builds a solid customer following through clienteling.
  • Maintains consistent client communication through utilization of a customer book.
  • Supports replenishment activities to keep the store full and abundant.
  • Assists with visual directives, including floor sets and signage placement.
  • Promotes an inclusive, collaborative approach to problem-solving.

Requirements

  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, Associates, and Management.
  • Regular attendance is essential to meet company objectives.

Benefits

  • Flexible work schedule including nights, weekends, and holidays.
  • Opportunities for personal development and feedback.
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