Sales Associate/Sorter

New Life Center - Fargo, ND

Part-time,Full-time - Entry Level

Fargo, ND

Social Assistance

About the position

The Sales Associate/Sorter position at New Life Center is a part-time role that requires working between 24 to 32 hours per week, primarily from 9 AM to 4 PM, Monday through Saturday. This position is crucial in ensuring a positive shopping experience for customers at the thrift store. The Sales Associate/Sorter will be responsible for greeting customers warmly, maintaining a clean and organized sales floor, and assisting customers in locating desired items. Additionally, the role involves processing purchases accurately and efficiently, as well as supporting various areas of the store and warehouse as needed. In this role, the Sales Associate will act as the face of the thrift store, providing excellent customer service, answering inquiries, and promoting sales and promotions. Responsibilities include ensuring the cash drawer is accurate at the beginning and end of each day, processing customer transactions, and maintaining cleanliness in assigned areas. The Sales Associate will also be responsible for stocking the sales floor with priced merchandise and ensuring the fitting room is clean and organized. As a Sorter, the individual will provide friendly service to donors, assisting them with unloading donations and offering tax receipts. The Sorter will maintain the cleanliness of the production area, sort through donations, evaluate their quality, and determine appropriate pricing. This role also involves providing direction to staff or volunteers regarding stocking and locating items on the sales floor, ensuring the store remains attractive and organized for shoppers. The Sales Associate/Sorter will assist warehouse staff in organizing donated goods appropriately. This position reports to Tim Kahnk, the Social Enterprise Director, who has a background in warehouse operations and logistics. The job description outlines the major responsibilities but does not encompass all potential duties, emphasizing the need for flexibility and a team-oriented approach to support the overall success of New Life Center.

Responsibilities

• Provide excellent customer service and assist customers with inquiries.
• Process customer transactions accurately and maintain cash drawer accuracy.
• Maintain cleanliness and organization of assigned areas in the store.
• Stock the sales floor with priced merchandise and clothing.
• Assist donors with unloading donated goods and offer tax receipts.
• Sort through donations, evaluate quality, and determine pricing of donated goods.
• Provide direction to staff or volunteers on stocking shelves and locating items.
• Ensure the sales floor is organized and attractive to shoppers.
• Assist warehouse staff with the organization of donated goods.

Requirements

• Ability to pass a pre-employment drug test and background check.
• Must be 18 years of age to operate necessary equipment.
• Customer service orientation and attention to detail.
• Ability to organize and prioritize duties effectively.
• Demonstrated work ethic with consistent attendance and punctuality.
• Ability to lift loads up to 50 lbs and stand for long periods of time.
• Positive and friendly disposition with a willingness to serve others.

Nice-to-haves

• Compassionate heart for those in need.
• Desire to see the lost be transformed through the love of Christ.