Sales Associate (Store 17, Shawnee, KS)

$24,960 - $24,960/Yr

Ace Hardware - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

101-250 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Associate at Westlake Ace Hardware is responsible for providing exceptional customer service, assisting with store operations, and maintaining a clean and organized store environment. This role emphasizes the importance of teamwork and the company's core values, ensuring a positive shopping experience for customers.

Responsibilities

• Provide a positive representation of Westlake Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store, thanking them when they leave.
• Maintain a friendly and outgoing demeanor while working with customers and associates.
• Ensure all pages and calls are answered promptly and courteously.
• Forward customer complaints that cannot be handled to management.
• Possess strong product knowledge and knowledge of store layout.
• Assist customers with personalized service to amaze them every time.
• Assist in creating a positive, professional, and safe work environment.
• Receive, check in, and stock merchandise throughout the store.
• Maintain back stock levels and cleanliness of the sales floor and stock room.
• Assist with merchandise resets and ensure signage is current.
• Operate a forklift with proper training and communicate store issues to management.
• Participate in store meetings and perform other assigned duties.

Requirements

• High School diploma or GED equivalent.
• Formal retail experience preferred.
• Ability to stand, walk, lift (up to 25lbs), and climb.

Benefits

• Equal Opportunity Employer
• Commitment to diversity and inclusion in the workplace