Sales Associate Team Leader

GPM Investments - Ithaca, MI

Part-time

Ithaca, MI

Food and Beverage Retailers

About the position

The Sales Associate Team Leader at GPM Investments LLC is responsible for providing exceptional customer service and ensuring a positive shopping experience. This role involves managing sales transactions, maintaining store cleanliness, and overseeing stock levels while leading a team to deliver 100% customer satisfaction.

Responsibilities

• Greets customers in a friendly manner as they enter the store and provides fast and efficient service.
• Rings customer sales using an electronic cash register, receives money, gives correct change, and processes refunds for returned merchandise.
• Assists with shift change by counting money in the cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions.
• Checks identification for restricted sales and ensures compliance with company policies.
• Checks and replenishes stock on food service supplies such as cups, lids, condiments, napkins, straws, and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, including countertops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots.
• Cleans and empties trash containers and stocks shelves and cooler, rotating and front-facing stock.
• Removes all damaged and out-of-code merchandise from the shelves and prices merchandise according to the price book.
• Checks in vendor deliveries as needed using company guidelines and completes bad merchandise forms.
• Orders merchandise and uses current training materials to complete all necessary training evaluations and documents.
• Provides feedback to management on training programs and materials and monitors cash levels and security procedures during shifts.
• Reviews job assignments for completeness and assumes other duties and responsibilities as assigned to accommodate store operational needs.

Requirements

• Must be 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.