Sales Associate Team Leader

$29,120 - $29,120/Yr

Scotchman - Wilmington, NC

Part-time - Entry Level

Wilmington, NC

Food and Beverage Retailers

About the position

The Sales Associate Team Leader is responsible for providing exceptional customer service and ensuring a positive shopping experience for customers. This part-time role involves various tasks including sales transactions, stock management, and maintaining cleanliness in the store. The ideal candidate will be friendly, experienced, and committed to delivering 100% customer satisfaction.

Responsibilities

• Greets customers in a friendly manner as they enter the store and provides fast and efficient service.
• Rings customer sales using an electronic cash register, receives money, gives correct change, and processes refunds for returned merchandise.
• Assists with shift change by counting money in the cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions.
• Checks identification for restricted sales and ensures compliance with age restrictions.
• Checks and replenishes stock on food service supplies such as cups, lids, condiments, napkins, straws, and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, including countertops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots, using proper cleaning procedures and materials.
• Cleans and empties trash containers and maintains cleanliness in the store.
• Stocks shelves and cooler, rotates and front faces stock, and removes all damaged and out-of-code merchandise from the shelves.
• Prices merchandise according to the price book and checks in vendor deliveries as needed using company guidelines.
• Completes bad merchandise forms and orders merchandise as necessary.
• Uses current training materials and completes all necessary training evaluations and documents.
• Provides feedback to management on training programs and materials.
• Monitors cash levels and security procedures during shifts to ensure compliance.
• Reviews job assignments for completeness and assumes other duties and responsibilities as assigned to accommodate store operational needs.

Requirements

• Must be 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Benefits

• Competitive pay at $14/hour
• Flexible part-time schedule