Hiley Subaru Dealership - Fort Worth - Fort Worth, TX

posted 10 days ago

Full-time - Entry Level
Fort Worth, TX

About the position

As an Automotive Sales Associate for the Trade Up Program at Hiley Subaru, you will assist customers with their vehicle trade-ins, providing exceptional customer service and guiding them through the trade-up process to find their ideal vehicle. This role is crucial in ensuring customer satisfaction and fostering long-term relationships with clients.

Responsibilities

  • Assist customers in understanding the trade-in process and their vehicle's value.
  • Provide information on available vehicles and their features.
  • Conduct test drives and accompany customers on vehicle inspections.
  • Negotiate pricing and financing options to ensure customer satisfaction.
  • Complete all necessary paperwork and ensure proper documentation.
  • Follow up with customers to maintain relationships and drive repeat business.

Requirements

  • Prior experience in automotive sales or customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and problem-solving abilities.
  • Proficient in using computer systems and customer relationship management (CRM) software.
  • Valid driver's license and clean driving record.

Benefits

  • Competitive compensation
  • Commission and bonuses based on performance.
  • Healthcare benefits including medical, dental, and vision coverage.
  • 401(k) retirement plan with employer match.
  • Paid time off and vacation days.
  • Employee discounts and incentives.
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