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Restore Hyper Wellness - RHWM027 - Marina del Rey, CA

posted about 2 months ago

Part-time - Entry Level
Marina del Rey, CA

About the position

The Sales Associate/Wellness Representative at Restore Hyper Wellness is a part-time role focused on providing exceptional customer service and promoting wellness services. This position is integral to creating a welcoming environment for clients and ensuring they receive the best possible experience while engaging with Restore's offerings. The role includes responsibilities such as greeting clients, assisting with bookings, and educating them about wellness services, all while embodying the company's core values.

Responsibilities

  • Greeting clients and assisting them with Restore's wellness services
  • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
  • Onboarding new clients by completing medical waivers and creating profiles in the point-of-sale system
  • Conducting tours and selling service packages and memberships
  • Educating clients on Restore services, including medical benefits, precautions, and at-home care
  • Performing opening and closing procedures
  • Maintaining a safe, clean, and secure environment for all guests and employees
  • Serving as an expert on Restore products and services
  • Creating a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for their contributions.

Requirements

  • At least one year of customer service experience in a retail environment
  • Sales background or interest in targeted sales
  • Strong communication and collaboration skills
  • Pursuing or holding a degree in kinesiology, exercise science, personal training, or a related field

Benefits

  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Flexible schedules
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