Sales Associate - White House Black Market

$33,280 - $41,600/Yr

Chico's FAS - Cerritos, CA

Part-time - Entry Level

Cerritos, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Associate at White House Black Market is responsible for fostering a customer-focused sales culture that emphasizes the company's values and principles. This role involves ensuring an exceptional customer experience while driving sales and profitability. The Sales Associate will engage with customers, assist with product selection, and maintain store standards, all while contributing to a collaborative team environment.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to customers.
• Maintains knowledge of current sales and promotions; ensures pricing and visual standards are upheld.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards.
• Ensures prompt resolution of customer concerns and a fast register experience.
• Reinforces buying decisions at checkout and achieves add-on goals including gift card sales.
• Signs up clients for the reward program and builds a solid customer following through clienteling.
• Maintains consistent client communication through utilization of a customer book.
• Supports replenishment activities to keep the store full and abundant.
• Assists with visual directives, including floor sets and window changes, as directed.
• Promotes an inclusive, collaborative approach to problem-solving.

Requirements

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Regular attendance is essential to meet company objectives.

Nice-to-haves

• Experience in a fashion retail environment.
• Ability to work flexible hours, including nights, weekends, and holidays.

Benefits

• Competitive wage range of $16.00 to $20.00 based on qualifications.
• Opportunities for personal development and feedback.
• Inclusive work environment with equal opportunity for all.