PetCo - Winchester, VA
posted about 2 months ago
As a Sales Solutions Generalist at Petco, you will play a crucial role in providing an exceptional experience for our customers by assisting them in finding and purchasing animals, supplies, and services. Your primary responsibility will be to engage with guests, understanding their needs and the needs of their pets, to offer tailored solutions that enhance their experience both today and in the future. You will also connect guests with specialists when necessary, ensuring they receive the best possible service. In addition to customer interaction, you will manage cash register operations and maintain the proper stocking and pricing of merchandise, contributing to a welcoming and organized shopping environment. Your passion for animal welfare and health will be essential in this role, as you will be expected to demonstrate a high level of interest in the proper handling and care of all animals. You will engage with guests using your acquired skills and training, ensuring that each interaction is positive and informative. By processing transactions efficiently and accurately, you will help create a memorable experience for each guest, fostering future business through a deep understanding of their needs. In this position, you will also be responsible for supporting the Pet Care Center in achieving its sales goals. This includes ensuring that merchandise is well-stocked, priced, and displayed attractively. You will complete training programs to maintain a high level of expertise in your role and adhere to established operational guidelines, policies, and procedures. Promoting a positive culture of teamwork, inclusion, and collaboration will be key to your success, as you will work closely with your colleagues to create a safe and welcoming environment for both pets and their owners.