Sales Associate

Gettel Automotive Management Group - Ocala, FL

Full-time - Entry Level

Ocala, FL

About the position

The Sales Associate at Volkswagen of Ocala is responsible for providing exceptional customer service and adhering to the dealership's sales process. This role emphasizes the importance of training, teamwork, and integrity in the automotive sales environment, with a focus on building a career in the industry.

Responsibilities

• Adhere to the Gettel University's sales process as taught.
• Utilize the sales process without shortcuts to enhance customer experience and maintain gross profit.
• Notify the general manager for additional training if needed.
• Maintain a professional appearance and hygiene at all times.
• Plan daily activities and come to work with a positive attitude.
• Utilize dealer license plates for test drives and necessary vehicle use.
• Provide excellent customer service in line with dealership guidelines.
• Prospect and document all customer interactions in the CRM system.
• Understand and follow the Gettel Policy and Procedures Manual without deviations.
• Set the first service appointment upon the sale of a vehicle using the established process.
• Ensure customer pay-offs are accurate and timely as required by the store.
• Complete all delivery checklists as required by management.

Requirements

• Interest in the automotive industry.
• Desire to develop a career in automotive sales.
• Ability to adhere to a structured sales process.
• Strong customer service skills.
• Positive attitude and professional demeanor.

Nice-to-haves

• Previous sales experience in automotive or retail.
• Familiarity with CRM systems.

Benefits

• Medical, Dental & Vision Insurance
• Life Insurance
• Health Savings & Flex Spending Accounts
• Short & Long Term Disability
• 401K Plan
• Holiday Pay
• Personal & Sick Days
• Paid Vacation
• Paid Training
• Growth Opportunities
• Flexible Work Schedules
• Discounts on products & services
• Employee vehicle purchase plans
• Saturday Lunches
• Accident & Critical Care Plans