About the position
As a Sales Associate at Primark, you will play a crucial role in delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary responsibility will be to assist customers with their inquiries, whether it be regarding sizes, styles, purchases, or returns. You will be the face of our brand, ensuring that every customer leaves the store satisfied and happy with their experience. In addition to customer service, you will be responsible for maintaining the shop floor's appearance. This includes setting up displays with full shelves, keeping fitting rooms tidy, and ensuring that the stockroom is organized. You will also be involved in processing transactions at the till, handling queries, voids, and returns efficiently and courteously. Receiving and unpacking new deliveries will also be part of your role, where you will check off items and ensure they are correctly priced before they hit the shop floor. Your attention to detail and adherence to our high standards will be essential in this process. At Primark, we value our employees and strive to create an environment where you can thrive. We offer competitive pay, opportunities for career development, and a supportive workplace culture that prioritizes your well-being.
Responsibilities
- Providing customers with an amazing experience by assisting with sizes, styles, purchases, or returns.
- Setting up a visually appealing shop floor with full shelves and tidy fitting rooms.
- Delivering fast, friendly, and efficient service at till points, processing queries, voids, and returns.
- Receiving, unpacking, and checking off new deliveries, ensuring products are correctly priced and meet high standards.
Requirements
- Passionate about people and creating amazing customer experiences.
- Strong communication skills with the ability to listen and share ideas.
- Good organizational skills and attention to detail.
- Team player with high motivation, a positive attitude, and willingness to learn.
- Interest in fashion and the latest trends.
- Ideally, some experience working in a busy retail environment.
Benefits
- Competitive starting base pay with $0.50 increases at 6 months and 12 months of employment.
- Set schedules and guaranteed hours for work-life balance.
- Earn paid time off for every hour worked, including part-time roles.
- Employee discount on in-store purchases.
- Career development programs and paths for growth.
- Generous 401K Retirement Plan with company match.
- Best in class back of house colleague workspace.
- Well-being initiatives and employee assistance programs.
