Sales Associate

PetCo - Mansfield, TX

Full-time

Mansfield, TX

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Sales Solutions Generalist at Petco, you will be responsible for providing an exceptional customer experience by assisting guests in selecting and purchasing animals, supplies, and services. This role involves engaging with customers to understand their needs, processing transactions, and ensuring that merchandise is well-stocked and presented. You will also collaborate with the Pet Care Center team to promote a positive culture and contribute to the overall sales goals of the center.

Responsibilities

• Provide a great experience by engaging with guests utilizing your acquired skills and training.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Process transactions in a way that creates a great experience for each guest.
• Generate future business through a deep understanding of the guests and their pets.
• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Complete and apply training programs to maintain a high level of expertise in their role.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refer to the Leader on Duty as needed.

Requirements

• Ability to work successfully within a team.
• Professional appearance and demeanor with a genuine interest in animals and their care.
• Good interpersonal and verbal communication skills.

Nice-to-haves

• Prior experience within sales, retail, or a related field.
• High level of knowledge of pet nutrition and aptitude for sales techniques.

Benefits

• Competitive starting rate of $14.00 per hour.
• Opportunities for career development and growth through training programs.