Sales Associate

Express Employment Professionals - Virginia Beach, VA

Part-time - Entry Level

Virginia Beach, VA

Administrative and Support Services

About the position

The Sales Associate position at PHOENIX Retail, LLC involves providing an exceptional in-store shopping experience for customers while performing various tasks to maintain store operations. This part-time role requires a commitment to customer service and teamwork, ensuring that the store environment is clean, organized, and inviting.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety for associates and customers.
• Assist with product launch changes according to company SOP.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce customer wait time.
• Resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits to customers.

Requirements

• High School diploma or equivalent required.
• 0-2 years of relevant job experience, with a minimum of 6 months preferred.
• Proficient in the use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends, and non-business hours.
• Meets physical requirements.

Nice-to-haves

• Previous retail experience preferred.
• Strong verbal and written communication skills with customers and team members.
• Demonstrated collaborative skills and ability to work well within a team.

Benefits

• 401(k) and Roth 401(k) with Company match
• Medical, pharmacy, dental, and vision coverage
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads
• Paid sick leave and public health emergency leave for part-time associates.