Sales Associate

$20,800 - $24,960/Yr

Mode Shoes - Winston-Salem, NC

Part-time,Full-time - Entry Level

Winston-Salem, NC

About the position

We are seeking a motivated and enthusiastic Sales Associate to join our dynamic retail team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to a positive shopping experience. As a Sales Associate, you will play a key role in driving sales and ensuring that our customers leave satisfied with their experience.

Responsibilities

• Greet customers warmly and assist them in locating products.
• Engage with customers to understand their needs and provide tailored solutions.
• Demonstrate product features through engaging product demos.
• Process transactions accurately using the cash register and POS systems.
• Handle cash responsibly and maintain accurate cash handling procedures.
• Maintain the sales floor by restocking merchandise and organizing displays.
• Utilize retail math to assist customers with pricing inquiries and promotions.
• Collaborate with team members to achieve sales goals and maintain store standards.
• Provide excellent customer service by addressing inquiries, resolving issues, and following up on customer feedback.

Requirements

• Strong communication skills to effectively interact with customers and team members.
• Proven ability to sell products and drive retail sales through persuasive techniques.
• Experience in customer service with a focus on creating positive shopping experiences.
• Familiarity with cash register operations and cash handling procedures.
• Knowledge of retail math for accurate pricing and promotions management.
• Ability to perform product demonstrations effectively to enhance customer understanding.
• Proficient in using POS systems for transaction processing.

Nice-to-haves

• Bilingual skills are a plus, enhancing communication with diverse customer groups.

Benefits

• Employee discount
• Flexible schedule