Sales Associate

$50,000 - $65,000/Yr

JCP Apex Group LLC - Fresh Meadows, NY

Full-time - Entry Level

Fresh Meadows, NY

About the position

The Telecom Sales Associate at JCP Apex Group LLC is responsible for driving sales and ensuring customer satisfaction in a retail environment. This role involves engaging with customers, understanding their needs, and providing tailored product recommendations. The associate will also handle sales transactions, maintain store presentation, and work towards achieving sales goals while delivering excellent customer service.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis
• Go the extra mile to drive sales
• Maintain in-stock and presentable condition of assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross-sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g., planning marketing activities, changing the store's design)

Requirements

• Proven work experience as a Retail Sales associate, Sales representative, or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree

Benefits

• 401(k)
• Flexible schedule
• Paid time off