Sales Associate

$52,000 - $52,000/Yr

Howard's Appliances - Murrieta, CA

Full-time - Entry Level

Murrieta, CA

11-50 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Sales Associate at Howard's Appliances is responsible for assisting customers with inquiries about products and services, ensuring customer satisfaction, and meeting individual sales targets. This role involves maintaining product knowledge, handling customer complaints, and fostering strong relationships with customers to enhance their shopping experience.

Responsibilities

• Assist customers with questions about products and services.
• Handle customer complaints and turn negative experiences into positive ones.
• Meet individual sales targets and contribute to overall store revenue.
• Maintain accurate data entry for proposals, orders, and revisions.
• Coordinate with internal operations and outside vendors on sales activities.
• Provide creative solutions to meet customer needs.
• Educate oneself continuously in the appliance industry.
• Maintain a clean and organized workstation.
• Support team members in moving displays or products as needed.

Requirements

• 0 months of sales experience (entry level acceptable).
• Intermediate computer literacy.
• Experience with Microsoft Suite.
• Excellent verbal and written communication skills.
• Ability to maintain professionalism with customers.
• Strong follow-up and follow-through skills.
• Detail-oriented and organized.

Nice-to-haves

• Bilingual in Spanish, Tagalog, Vietnamese, Chinese, or Korean preferred.
• Bachelor's degree or equivalent experience preferred.
• Retail sales experience is a plus.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance