Sales Associate

$57,458 - $65,646/Yr

American Freight Furniture And Mattress - Columbia, SC

Part-time,Full-time - Entry Level

Columbia, SC

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Sales Associate is responsible for enhancing customer experiences and driving profitable sales through proactive consultative sales assistance. This role involves achieving department standards, maintaining a well-merchandised sales floor, and performing various sales-support activities. Candidates must be available for day, evening, and weekend shifts, particularly for full-time roles, while part-time positions offer flexible scheduling.

Responsibilities

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
• Meet or exceed associate performance standards consistently.
• Understand website navigation and leverage technology to facilitate customer experiences.
• Maintain current knowledge of merchandise lines, product features, benefits, and availability.
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges.
• Complete required training in the expected timeframe and participate in ongoing learning opportunities.
• Partner with other associates to provide superior customer service, including locating merchandise and assisting customers.

Requirements

• Experience in sales or customer service.
• Ability to work flexible hours, including days, evenings, and weekends.

Nice-to-haves

• Knowledge of merchandise lines and product features.
• Experience with Point of Sale systems.

Benefits

• Employee discount
• Flexible schedule
• Paid time off