Sales Associate

PetCo - Riverdale, UT

Full-time - Entry Level

Riverdale, UT

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sales Associate at Petco is responsible for providing exceptional guest experiences while ensuring the health and well-being of live animals in the store. This role involves assisting customers with product selection, performing cashier duties, and maintaining store standards to achieve sales goals. The Sales Associate plays a crucial part in promoting a welcoming environment and fostering a love for pets among customers.

Responsibilities

• Provide optimal guest experience services.
• Assist guests in the proper selection of merchandise based on their needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Perform cashiering duties and manage point-of-sale transactions.
• Ensure merchandise is properly stocked and priced according to store standards.
• Adhere to established operational guidelines and store policies.
• Evaluate guest inquiries and refer to the Guest Experience Leader or Leader on Duty as needed.
• Perform hourly animal health checks and maintain wellness cards for live animals.
• Interact professionally with all contacts, emphasizing company interests.
• Provide prompt and courteous service to all Petco guests, employing suggestive selling techniques to increase sales.

Requirements

• Strong communication skills, both verbal and written.
• Ability to provide excellent customer service and support.
• Knowledge of animal care and welfare standards.
• Experience in retail or sales is preferred.

Nice-to-haves

• Familiarity with pet nutrition and products.
• Experience with point-of-sale systems.

Benefits

• Employee discounts on pet products and services.
• Opportunities for career advancement within the company.
• A welcoming and inclusive work environment.