Sales Associate

J. Jill

Part-time - Entry Level

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Associate at J.Jill plays a crucial role in delivering exceptional customer service and building lasting relationships with customers. This position focuses on understanding customer needs, providing personalized wardrobe solutions, and maintaining high visual merchandising standards in a retail environment. The Sales Associate is expected to contribute to sales goals while ensuring a welcoming and engaging shopping experience.

Responsibilities

• Achieve individual and team sales and productivity performance goals.
• Greet customers promptly and genuinely, and re-engage appropriately.
• Build customer loyalty by creating genuine connections with customers.
• Conduct company-sponsored outreach to acquire new customers and increase shopping visits.
• Guide customers to looks that flatter and assist them in building great wardrobes.
• Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
• Assist with floor set execution and ongoing re-merchandising of the store.
• Maintain excellent visual standards and replenish the sales floor according to minimum product level standards.
• Participate in all operational functions including marketing, product processing, and replenishment.

Requirements

• Previous work experience in a retail environment, preferably in women's specialty retail.
• Technical experience with point of sale systems.
• Excellent communication skills.
• Proven sales and customer service skills.
• Strong style, merchandising, and wardrobing skills.

Nice-to-haves

• Connections within the community preferred.
• Passionate about fashion and the J. Jill brand; continually engaged.