Sales Associate

La-Z-Boy - Fayetteville, NC

Full-time

Fayetteville, NC

Furniture and Related Product Manufacturing

About the position

This position is responsible for exceeding sales and operational benchmarks, delivering an exceptional customer experience through the La-Z-Boy selling process, and championing the in-home design program. With a comprehensive understanding of product lines, the role focuses on maximizing store promotions and marketing efforts, as well as, collaborating with support teams to ensure operational excellence.

Responsibilities

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
• Maintain strong knowledge of features and benefits of existing and new product lines.
• Resolve customer inquiries and escalate appropriately when needed.
• Promote in-home design program.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Collaborate with support teams to ensure operational excellence.
• Ensure proper execution of all existing and new systems and administrative procedures.

Requirements

• High School Diploma or equivalent experience.
• Basic proficiency in Microsoft Office suite.
• Effective communication skills.
• Customer service skills.
• Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.

Nice-to-haves

• Proficient in using various technology tools and software.
• Strong organizational skills.
• Advanced interpersonal and communication skills.

Benefits

• Competitive Earnings Potential: UNCAPPED commissions on WRITTEN Sales.
• Training Pay: $15 per hour for 3-4 weeks.
• Post-Training Pay: $11 per hour, plus uncapped commission.
• Average Post-Training Pay: $11 per hour, paid bi-weekly.
• Quarterly Bonus: Depending on performance.