Sales Associate

PetCo - Missoula, MT

Full-time

Missoula, MT

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Sales Solutions Generalist at Petco, you will play a crucial role in providing exceptional customer experiences by assisting guests in selecting and purchasing animals, supplies, and services. Your responsibilities will include engaging with customers, understanding their needs, and ensuring that merchandise is well-stocked and presented. This position emphasizes a passion for animal welfare and teamwork within the Pet Care Center.

Responsibilities

• Provide a great experience by engaging with guests utilizing your acquired skills and training.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Process transactions in a way that creates a great experience for each guest.
• Generate future business through a deep understanding of the guests and their pets.
• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Complete and apply training programs to maintain a high level of expertise in their role.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refer to the Leader on Duty as needed.

Requirements

• Ability to work successfully within a team.
• Professional appearance and demeanor.
• Genuine interest in animals and their care.
• Good interpersonal and verbal communication skills.

Nice-to-haves

• Prior experience within sales, retail, or related field.
• High level of knowledge of pet nutrition.
• Aptitude for sales techniques.