Sales Associate

Express Employment Professionals - Murray, KY

Part-time - Entry Level

Murray, KY

501-1,000 employees

Administrative and Support Services

About the position

The Sales Associate at Express, Inc. plays a crucial role in delivering an exceptional in-store shopping experience for customers. This position involves maintaining a clean and organized store environment, assisting with product launches, and ensuring customer satisfaction through effective service and communication. The Sales Associate is also responsible for processing transactions and promoting store programs.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety for associates and customers.
• Assist with product launch changes according to company SOP.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce customer wait time.
• Resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits to customers.

Requirements

• High School diploma or equivalent.
• 0-2 years of relevant job experience, with a minimum of 6 months.
• Proficient in the use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends, and non-business hours.
• Meets physical requirements.

Nice-to-haves

• Previous retail experience preferred.
• Strong customer service skills and ability to interact with customers.
• Strong verbal and written communication skills.
• Demonstrated collaborative skills and ability to work well within a team.

Benefits

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads