Sales Associate

$35,360 - $39,520/Yr

Smoke-Shop.Co - Monrovia, CA

Full-time - Entry Level

Monrovia, CA

Food Services and Drinking Places

About the position

The Sales Associate position at our smoke shop involves providing excellent customer service, maintaining store cleanliness, and managing sales transactions. The role requires a strong knowledge of vaping and smoke products, as well as the ability to build relationships with customers to enhance their shopping experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their questions
• Maintain in-stock and presentable condition of assigned areas
• Maintain proper stock levels via communication with the ordering manager
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Ensure that company policies are being followed and upheld
• Open and close the storefront
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. on-campus promoting, changing the store's design)

Requirements

• Knowledge of vaping and smoke products is a must
• At least 1 year of vape/smoke shop working experience
• Excellent people skills and a passion for products
• Positive, helpful attitude towards customers and team members
• Clean appearance appropriate for the shop environment
• Ability to count money and open/close a cash drawer according to procedures
• Basic computer/register skills; typing and basic computer knowledge are essential
• Ability to follow instructions and possess a natural team player attitude
• High School Diploma or GED required
• Must be at least 21 years of age
• Flexibility required
• Reliability relative to transportation and attendance

Benefits

• Employee discount
• Flexible schedule