Mercedes-Benz Group - Gilbert, AZ
posted 3 days ago
Full-time - Entry Level
Gilbert, AZ
Merchant Wholesalers, Durable Goods
About the position
The Sales Associate at Mercedes-Benz of Gilbert is responsible for engaging with customers in a state-of-the-art dealership environment, promoting vehicle sales, and providing exceptional customer service. This role emphasizes building rapport with customers, understanding their needs, and guiding them through the vehicle selection process. The position offers paid training and opportunities for advancement within the company.
Responsibilities
- Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explain product performance, application, and benefits to prospects.
- Describe all optional equipment available for customer purchase.
- Build strong rapport with customers.
- Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles.
- Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
- Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Requirements
- Previous dealership experience is a huge plus.
- Comfortable with compensation based on commission sales.
- Enthusiastic with high energy throughout the sales workday.
- Outgoing with a friendly personality, especially while handling objections & negotiating pricing.
- Must have a clean & valid driver's license.
- Must be willing to submit to a background check for employment.
Nice-to-haves
- Recent automotive experience is preferred, but not required.
- Candidates that have worked in retail, hospitality or the service industry are encouraged to apply.
Benefits
- Paid training
- Opportunities for advancement
- Professional work environment
- State of the art showroom
