Sales Associate

Loft - Walnut Creek, CA

Part-time - Entry Level

Walnut Creek, CA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

As a Sales Associate at LOFT, you will serve as a brand ambassador, creating authentic connections with customers and guiding their shopping journey through personalized styling recommendations. Your role will involve maintaining the store's visual appeal and operational standards while collaborating with your team to enhance customer experiences. You will also utilize technology to provide a seamless omnichannel shopping experience.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Requirements

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability - including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions.

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
• Support for your individual development plus opportunity for growth within our family of brands
• A culture of giving back - opportunities to support our philanthropic partners that benefit local communities
• 401(k)