Sales Associate

Torrid - Salem, MA

Full-time - Entry Level

Salem, MA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Sales Associate at Torrid, you will play a crucial role in providing an exceptional shopping experience for customers. Your primary focus will be on creating positive connections with customers, ensuring they feel comfortable and valued. This position requires a commitment to maintaining visual standards and assisting in store organization, all while being part of a diverse and inclusive team that celebrates every shape and size.

Responsibilities

• Provide an amazing shopping experience that encourages positive customer connections and loyalty.
• Perform register functions while using sales, promotion, and product knowledge to drive add-on sales.
• Work a flexible schedule inclusive of holidays, nights, and weekends.
• Cover the sales floor and ensure all visual standards are met.
• Assist in the organization of the stockroom and maintain a clean, inviting store environment.

Requirements

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast-paced environment while creating an amazing customer experience.
• Fashion-focused and knowledgeable about current trends.
• Physical ability to stand and walk during scheduled shifts, pack and unpack shipments, and move packages weighing up to 50 lbs.

Nice-to-haves

• Experience in retail sales or customer service.
• Knowledge of fashion trends and styles.

Benefits

• Medical, dental, and vision insurance coverage.
• Mental health resources.
• 401k with company match.
• Life insurance and short-term disability coverage.
• Vacation and sick time available.
• Paid company holidays.
• Employee stock purchase program (ESPP).
• Monthly bonus potential.
• 50% associate discount.
• Tuition reimbursement.
• Childcare discount program.