Sales Associate

PetCo - Fairview Park, OH

Part-time - Entry Level

Fairview Park, OH

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Sales Solutions Generalist at Petco, you will be responsible for providing an exceptional customer experience by assisting guests in selecting and purchasing animals, supplies, and services. This role emphasizes the importance of understanding customer needs and promoting the welfare of pets, while also ensuring that merchandise is well-stocked and presented. You will engage with customers, process transactions, and contribute to a positive team culture within the Pet Care Center.

Responsibilities

• Provide a great experience by engaging with guests utilizing your acquired skills and training.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Process transactions in a way that creates a great experience for each guest.
• Generate future business through a deep understanding of the guests and their pets.
• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Complete and apply training programs to maintain a high level of expertise in their role.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.

Requirements

• Be able to work successfully within a team.
• Demonstrate a keen and genuine interest in animals and their care.
• Possess good interpersonal and verbal communication skills.

Nice-to-haves

• Prior experience within sales, retail, or related field.
• Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.

Benefits

• Opportunity for career growth and development through training programs.