Sales Associate

IBOC Oklahoma - Sulphur, LA

Full-time - Entry Level

Sulphur, LA

101-250 employees

About the position

The Sales Associate position at IBC Bank is focused on delivering exceptional customer service and financial services while embodying the 'IBC Experience'. This role involves meeting customer needs through the promotion of bank products and services, establishing new relationships, and supporting branch operations.

Responsibilities

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service.
• Meet customer financial needs by promoting bank products and services through walk-in customers, follow-up calls, onboarding, aisle time, and outreach activities.
• Assist with branch opening/closing procedures and dual control.
• Adhere to policies and procedures of the New Account Opening Process.
• Support Branch Manager with adherence to the Compliance Facility Checklist.
• Maintain branch inventory and supplies.
• Flexibility to travel and assist other branches.
• Flexibility to assist and perform teller operation functions.
• Attend meetings and other events.
• Maintain individual sales performance goals.
• Promptly respond to and communicate customer complaints.
• Assist with on-the-job sales training.
• Other duties as assigned.

Requirements

• High school graduate or GED equivalent.
• 1+ years of experience interacting with people preferred.
• Bilingual (English/Spanish) preferred.
• Computer literate (knowledge of Microsoft programs).

Nice-to-haves

• Experience in a customer service role.
• Sales experience in a retail or banking environment.

Benefits

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k
• Profit Sharing Program
• Supplemental Benefit Programs such as Vision, Dental, Disability
• Tuition Assistance Program
• Employee Computer Purchase Program
• Sick Leave
• Vacation
• Paid Holidays