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The Cleaning Authority - Carol Stream, IL

posted about 2 months ago

Full-time - Entry Level
Carol Stream, IL
Administrative and Support Services

About the position

The Cleaning Authority is seeking a full-time Sales Associate who is bilingual in Spanish and English. This role is essential in providing professional cleaning services to customers while ensuring high standards of cleanliness and safety. The Sales Associate will be responsible for scheduling cleaning staff, inspecting work areas, and handling customer inquiries, all while contributing to a positive team environment.

Responsibilities

  • Schedule and assign cleaning staff to specific tasks and areas, ensuring adequate coverage at all times.
  • Inspect work areas regularly to ensure they meet established standards of cleanliness and safety.
  • Visit prospect houses to provide estimates for cleaning services.
  • Investigate complaints and take corrective action as necessary.
  • Train new staff in proper cleaning techniques and safety procedures.
  • Monitor inventory levels and order supplies as needed.
  • Prepare reports on staff performance and submit to upper management.
  • Develop and implement cleaning plans for special events or occasions.
  • Handle customer inquiries and concerns in a professional and courteous manner.
  • Respond to after-hours emergencies as needed.
  • Adhere to all company policies and procedures.
  • Maintain a clean and organized work area.
  • Perform other duties as assigned.

Requirements

  • Must be 18 years of age or older.
  • At least 2+ years of sales experience required.
  • Fluent in both English and Spanish.
  • A great attitude and team player mentality.
  • Willingness to learn and adapt.
  • Ability to lift less than 30 pounds if needed.
  • Valid driver's license required.

Nice-to-haves

  • Experience with Microsoft Office (1 year preferred).
  • 2 years of administrative experience.

Benefits

  • Opportunities for advancement
  • Paid time off
  • Competitive weekly pay
  • Holidays off (6 major holidays) with pay
  • Paid vacation
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