Remington Hotels - Austin, TX
posted about 2 months ago
Full-time
Austin, TX
Professional, Scientific, and Technical Services
About the position
The Sales Assistant plays a crucial role in supporting the sales and catering team by managing inquiries, assisting with bookings, and maintaining organized records. This position requires a strong focus on customer service and effective communication to ensure a seamless experience for guests and clients.
Responsibilities
- Perform job according to standard operating procedures
- Provide professional hospitality to all guests and clients
- Answer telephone inquiries and transfer calls to appropriate Sales/Catering Associate
- Take accurate and detailed messages
- Assist in the sales effort by qualifying and booking business from pop-up inquiries
- Support the sales team with telephone prospecting and outside sales blitzes
- Retrieve rooming lists, deposits, and banquet guarantees as needed
- Create banquet room door signs and maintain the reader board in the lobby
- Order office supplies for the sales office as directed by the Director of Sales (DOS)
- Prepare sales kits for the sales team
- Complete Sales Proposals, Contracts, BEOs, and Banquet Checks
- Make copies of room contacts, group resumes, and distribute to appropriate departments
- Maintain office filing system
- Sort and distribute mail for the hotel
- Assist sales and catering associates as needed
- Perform additional duties as required
Requirements
- Ability to work independently and prioritize work
- Strong work ethic
- Excellent oral and written communication skills
- Proficiency with MS Word, Excel, and PowerPoint
- Excellent organizational and time management skills
- Ability to take initiative and handle multiple projects simultaneously
- Accuracy and attention to detail
- Ability to proof own work
