Sales Compensation Admin Rep

$38,251 - $63,606/Yr

Principal Financial Group - Des Moines, IA

Full-time - Entry Level

Remote - Des Moines, IA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Sales Compensation Administrative Representative role involves providing a variety of services to marketers, sales offices, business partners, and department personnel within the Sales Compensation area. The position focuses on collaborating with financial professionals and advocating for the interests of advisors to enhance their dedication to the company. This role requires strong customer service skills, technical proficiency, and analytical thinking to manage commission-related inquiries effectively.

Responsibilities

• Work with advisors, field offices, and business partners to ensure compensation is paid appropriately.
• Adhere to state and federal regulations.
• Assist advisors by recognizing and researching unusual, complex, or problematic situations.
• Communicate effectively with internal and external customers by phone and via email.

Requirements

• Associates or Bachelor's degree preferred or high school graduate required.
• 4+ years of experience required, preferably in customer service or the financial service industry.
• Experience working in Salesforce and/or similar CRM software is preferred.
• Proficiency in Excel for accurately processing compensation data.
• Exceptional customer service skills required via phone calls and emails.
• Ability to develop a broad understanding of insurance operations, products, and concepts across all lines.
• Excellent organizational, written and verbal communication, and multi-tasking skills in a fast-paced environment.

Nice-to-haves

• The ability to work with advanced Excel functions and macros.
• A basic understanding of accounting principles or commission structures is a plus.

Benefits

• Personal Time Off (PTO) for vacation, personal, or short-term illness.
• Pension eligibility.